Privacy policy

Privacy Policy

This Privacy Policy describes how Yamaha Outboards Canada ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from yamaha-outboard.ca. We are based in British Columbia, Canada, and this policy is governed by applicable Canadian privacy legislation including PIPEDA.

Information We Collect

We collect personal information you provide when submitting a quote request, contacting us, or making a purchase:

  • Name, email address, phone number
  • Delivery address and postal code
  • Boat specifications and purchase details
  • Payment information (processed securely — we do not store card numbers)

We also collect standard analytics data (IP address, pages visited, browser type) for site improvement purposes only.

How We Use Your Information

  • Respond to quote requests and inquiries
  • Process and fulfil orders
  • Arrange freight delivery to your location
  • Register your motor with Yamaha Motor Canada for warranty purposes
  • Send break-in service reminders and order updates
  • Comply with legal and regulatory obligations

We do not sell or share your personal information for marketing purposes.

Information Sharing

We share your information only with: Yamaha Motor Canada (for warranty registration), freight carriers (for delivery), and our payment processor (for transaction processing). We may disclose information if required by law.

Data Retention

Purchase and warranty records are retained for a minimum of seven years as required by Canadian tax and business law.

Your Rights

Under PIPEDA you have the right to access, correct, or request deletion of your personal information. To exercise these rights or lodge a concern, contact us at info@yamaha-outboard.ca or write to the Office of the Privacy Commissioner of Canada.

Security

Our site uses SSL encryption. Payment processing is handled through PCI-compliant processors. We take reasonable technical measures to protect your data.

Contact

Yamaha Outboards Canada 31926 Mercantile Way, Abbotsford, BC info@yamaha-outboard.ca Monday–Saturday, 8am–5pm PT

Last updated: May 2026